Type
Tool
Source
Date Updated
06-16-2021
Link
Description
Updated in collaboration between MITRE's Innovation Toolkit (ITK) and Social Justice Platform (SJP), ITK PAINstorming helps improve your team’s understanding of a user’s behaviors, pain points, assumptions, and needs. This worksheet helps focus your team on addressing actual user preferences, and it can also help explore assumptions or unknown gaps about users. In addition, the embedded equity lens helps your team broaden their perspective to consider what else may have historically occurred or be contributing to today’s current status quo. Collectively exploring these additional questions will help your team develop deeper insights about your ideal user and identify more opportunities for innovation.